The evidence · 54 dated moments · 53 source entries

Click a claim. Get the page. Not a 128-page document dump.

This is where I stop telling the story and let the documents do the work. Every citation on this page opens only the page or pages behind that moment. If I cite ST-01 page 26, you get page 26. That is the entire promise.

How to read this page

Three labels do most of the work.

Actor chips tell you whose action a moment was. Citation chips tell you which document page proves it. Outcome lines tell you what changed as a result.

OVHcloud

An action, statement, or record produced by OVHcloud. Shown in the right lane.

Us / UrbanBlue

Something we did — a ticket, an email, a notice. Shown in the left lane.

Delivery

A tracked courier or delivery milestone. Shown centred on the spine.

Case status

A change in the state of the case itself. Also centred on the spine.

Private

A source that exists but stays withheld to protect someone else's privacy.

01 / Every route

I tried the doors they gave me, and the ones I had to find.

Support. Claims. Legal. Startup Program. Regional inboxes. Named executives. Registered post, twice. The dated moments below carry the exact source pages.

The honest version

Some people did reply. One Startup Program lead genuinely tried to help me route this. Legal acknowledged receipt. Claims engaged and proposed a commercial gesture. I am not pretending nobody helped. I am saying none of those routes produced the owner, preservation confirmation, revised proposal, or committed path to resolution I kept asking for.

02 / The dated record

Fifty-four dates. One causal chain.

Seven phases separate OVHcloud's actions, what we tried, deliveries, deadlines, and the current status. A citation reading “ST-01 · p. 26” opens page 26 — not the other twenty-seven pages.

03 / Source register

Every claim above has a page below.

Search by claim, source ID, date, actor, or the words you remember.
53 source entries · 52 public · 1 private message withheld.

Focused tickets open only the cited pages.

04 / Release rule

Proof, yes. People's private lives, no.

What stays out, and what stays in

I keep credentials, authenticated links, account identifiers, private contact details, signatures, addresses, and unrelated personal communications out. I keep the dates, amounts, ticket references, and words needed to understand each cited moment in.

Exact citation. Minimum necessary disclosure. No private-chat theatre.

Privacy withheld

I am not publishing the WhatsApp messages.

Another person's privacy matters more than satisfying curiosity. That is the whole explanation.